Technical Writer Intern

This is not a job at Treehouse, do not email Treehouse to apply.

In this role, you’ll be a Technical Writer focused on documenting our database product portfolio, including our Open Source, Commercial, On-Premise, and Cloud-based products. You will test and document SQL and InfluxQL query languages, Query, Write, and Management APIs, as well as visibility and management tools.

You’ll collaborate with our world-class engineers and product team to oversee the prioritization and planning of new or enhanced documentation, and make sure that our documentation accurately represents our product capabilities.

You’ll work with modern documentation tooling as well as internal and user-facing AI tools to ensure that our documentation provides accurate answers to users’ questions.

• Document new features and capabilities as they are released by the engineering team.

• Collaborate with engineers, product managers, and other departments to gather information and ensure accuracy in documentation.

• Test and validate those features against the documentation you have developed.

• Work in a docs-as-code environment to draft, edit, and proofread technical documents and user guides.

• Participate in regular planning meetings with the product team.

• Optimize documentation for search and AI retrieval.

• Configure and use custom GPTs to improve documentation and assist users.

• Contribute and review blog posts that highlight new features and capabilities.

• Follow established documentation standards and guidelines.

• Incorporate the latest best practices and tooling to improve documentation quality and user experience.

• Currently pursuing, or recently completed, a degree in Technical Writing, English, Communications, Computer Science, or a related field

• Strong written language skills

• Experience using git, GitHub, Markdown, and HTML

• Basic understanding of HTTP, REST, and how to test and evaluate APIs and other software components

• Experience installing, configuring, using, and troubleshooting software and command-line tools

• Programming and database querying skills (academic or professional)

• Familiarity with and ability to adapt to established technical writing style guides

Interview Information:

Our interview process begins remotely. Interviews are typically conducted via Zoom. To ensure every candidate can participate, please let us know if you are unable to access Zoom. Some roles may require an in-person meeting with a team member as part of the final stage.

We offer fantastic benefits for full time employees; in the US these include:

• Medical/dental/vision insurance with 100% coverage for employees and dependents

• Company contribution to your FSA

• Flexible Time Off - take the time you need

• Life Insurance, short and long term disability insurance

• 401(k)

• Wellness programs

• Annual professional development budget

• Financial planning and legal advice

InfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. Developers can query and analyze their time-stamped data in real-time to discover, interpret, and share new insights to gain a competitive edge. InfluxData is a remote-first company with a globally distributed workforce.

At InfluxData, we focus on developer happiness and the fastest time to awesome. At the core of this mission is a commitment to open source and the amazing community that contributes to it every day. We are the company supporting InfluxDB, the most popular Time Series Database in the world, and the open source products that power the InfluxData platform.