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Accessibility is a process that specifically considers the needs of people with disabilities. Having empathy for your users means remembering that not everyone uses the web in the same way. Some users rely on assistive technology to help them access the web.
Further reading
Common Assistive Technologies
Screen reader: software that reads web content aloud to assist visually impaired users
Screen magnifier: used to enlarge content for users with sight impairments
Switch controls: a switch allows users with motor impairments to control your site without the use of a touchscreen, mouse, or keyboard
Closed captioning: used to make videos accessible to deaf and hard-of-hearing users, as well as users with Auditory Processing Disorder
Vocabulary
Accessible design: a design process in which the needs of people with disabilities are specifically considered
Curb-cut effect: the idea that accessibility has benefits beyond allowing people with disabilities to use your product
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