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Kwesi Arhin
Courses Plus Student 530 PointsBilling Problem "Bummer! We Kwesi Arhinwere unable to authorize payment on your card."
I subscribed to the Pro memebership and used my American Express card for subsequent billing. After the trial, I had a message that I have an overdue payment and Treehouse could not charge me with my existing details. I contacted my Card company and they indicated that Treehouse charged my card six times but for 1 euro only and they were all authorized. I then contacted Treehouse support and they asked me to contact my Card company which I already did (no problem at that end). Now I cannot update my billing process as it always returns "Bummer! We were unable to authorize payment on your card." Because of this I have lost 3 days of valuable learnng time. Is there any headway to this?
1 Answer
Kara Proulx
Treehouse StaffHi Kwesi! Our forum is intended for questions about the content or your code, not for account related questions like this. Please send us an email here to Support at help@teamtreehouse.com, and we can help look into this further with you :)
Best, Kara