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Design

Jane Marianne Filipiak
Jane Marianne Filipiak
7,444 Points

Cannot open connection with Cyberduck

I set up a website several months ago as I followed Nick Pettit's course " How to make a website". It wasn't customised then. Now I have updated webpages- index.html; about.html and css . I have tried to upload these new pages with Cyberduck, but cannot open a connection. I use the same port and SFTP, and checked with my web hosting service for any problems. They verified that the username, domain name and password etc are all correct. Still, I cannot get Cyberduck to connect. I have clicked on 'allow', but that is as far as I can go. What do you think is happening to cause this obstacle?

Any advice appreciated, Jane

2 Answers

Have you tried just plain FTP instead of SFTP? Are you certain that you have SFTP available to you on the server?

Jane Marianne Filipiak
Jane Marianne Filipiak
7,444 Points

Thanks Mike. I discovered that my password starts with upper-case i and then lower-case p, not as I thought with lower case L and then lower-case p-DUH!:-).