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General Discussion

Hello

Hello,

What is happening?

I was not going to pay for anything and buy anything!!!!!!!!!!!!!!!!!!!!!

I've got a message about the payment.

Give me my money back!!!!!!!!! What an absurd!!!!!!

https://teamtreehouse.com/account/invoices/34591122

Invoice #34591122 has been paid!

3 Answers

stjarnan
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.a{fill-rule:evenodd;}techdegree seal-36
stjarnan
Front End Web Development Techdegree Graduate 56,488 Points

Hi Karen!

You started a trial account and provided your payment details, right? When you signed up for that trial it also said that if you did not cancel the account you would be charged at the end of the trial.

Luckily Treehouse support is great! Just send them an email describing your problem and they will surely help you out :) Here's a link to the support: Treehouse customer support

Good luck!

That's tricky. The've designed it in such a way that makes difficult to notice "the active enrollment". As I wanted to try to learn during the free period, I wrote credit card details, but I didn't expect them to charge me without ASKING!!!!!!!!!!!!!! I'm convinced this system is made on purpose to drain money.

I've written them. No reply yet...........................

Jay Padzensky
Jay Padzensky
4,731 Points

Hey Karen,

We just sent you a reply via email. Thank you!

stjarnan
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stjarnan
Front End Web Development Techdegree Graduate 56,488 Points

They did ask you, when you signed up you were told about it, you just happened to miss it. Don't worry though, they will help you with this.

Jonas