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General Discussion

Roger Dailey
Roger Dailey
14,887 Points
Posted by Roger Dailey
Roger Dailey
14,887 Points

My Account

I am trying to figure out why my account was cancelled? There is nothing wrong with the payment method on file. I contacted my bank and they said there is nothing wrong with my card and that treehouse never attempted to charge my card this month. Is there a phone number so I can get in contact with treehouse so this issue can be solved before I loose everything that's on my account.

1 Answer

Rob Allessi
Rob Allessi
8,600 Points
Rob Allessi
Rob Allessi
8,600 Points

Hi Roger,

We'd be happy to help you with this. Please send us an email at help@teamtreehouse.com and we'll get you squared away!

Edit: Please note that account progress and badges earned are never wiped from an account, even a closed account.