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General Discussion

eslam said
PLUS
eslam said
Courses Plus Student 6,734 Points
Posted by eslam said
eslam said
Courses Plus Student 6,734 Points

overdue payment

Well after the 7 days trial ends treehouse was supposed to charge me 49$ but they didn`t and instead i have a message that says :

You have an overdue payment, so you don't currently have full access to our learning material. If you're ready to start learning again, click here to update your payment method.

i check with my bank to see if everything is oki and yes i do have the required money and i have no idea what`s wrong with treehouse, i even tried to use another visa and i cant even do that.

i send an email to treehouse support but they take a long time to respond

1 Answer

Steven Parker
Steven Parker
231,110 Points
Steven Parker
Steven Parker
231,110 Points

The forum is a great place to get help from other students, but you did the right thing to contact the staff about your billing issue.

But it's a weekend, and as it says on the Support page, "Response times from our Support team are fastest from 9am-6pm ET, Monday thru Thursday. Support requests submitted outside those times may receive delayed responses."