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Start your free trialTati Gvozdik
746 PointsProblem with link to email
I cannot find the problem in my code <p><strong>Email:</strong> <a href="mailto:coolvrexperience@gmail.com?subject=Hi%20There!">coolvrexperience@gmail.com</a></p>
When I try this link nothing happen at all! I use google chrome. I've even tried internet explorer but the same!
Tati Gvozdik
746 Points@Jake Salo I use different emails and gmail and mail and other. Maybe I didn't understand the question.
Jake Salo
13,175 Points@tatigvozdik Sorry i mean the application you use to view your emails. The 'mailto:' prefix cannot open up an email account simply through the browser, the user clicking the link needs to have some kind of app to open the email with. For example, on windows a lot of people use Microsoft outlook, and on mac the default mail app. Hope this cleared things up for you :)
Tati Gvozdik
746 Points@Jake Salo Thank you for your help but I don't have outlook.
Jake Salo
13,175 Points@tatigvozdik No problem, that's why it's not working then - you have to have outlook or something equivalent.
3 Answers
Jacob Smith
10,926 PointsFor those using the Mail Application. I was having the same issue and couldn't figure out why. 1) I opened Mail 2) Selected preferences 3) Selected the General tab 4) Default email reader: Mail *Make sure Mail is selected
Patrik Horváth
11,110 PointsYour problem is simple try click on it on Windows 10, what happend to me ? it opend Mail APP ( windows 10 preinstalled ) so it works
whot i want to say is that you have to have somekind of Mail Client installed on PC like OUTLOOK or etc ... :)
you can also make if someone click on it it bring Modal to your page with Contact FORM for example :) - this is better then mailto option ....
Tati Gvozdik
746 PointsThank you! But I don't quite understand you last sentence about Modal...
Patrik Horváth
11,110 Pointssimple not 100% of users have Mail app installed on PC so making Contact form after clicking on mail is better way :)
Modal is BOX with Content ( hidden but it will be showed after user ewent )
Tati Gvozdik
746 Points@Patrik Horváth Thank you!
Jake Salo
13,175 PointsJake Salo
13,175 PointsHi Tati,
Your code is valid, and it is working for me. What email client are you using? This is likely the issue here.