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General Discussion

David S
David S
462 Points
Posted by David S
David S
462 Points

Treehouse Mobile Web Issues?

With the news that the Treehouse apps are going to be phased out I attempted to access the courses through my iPad. When hitting the sign in link it the site will attempt to load 3-4 times until the error "A problem repeatedly occurred on 'https://teamtreehouse.com/signin?return_to=%2F'." I have tried to access the site through Safari and Chrome, in normal and incognito modes to check if existing cookies or cache were the issues but the error occurs under each scenario.

Anyone else have issues logging in via mobile device?

Rob Allessi
Rob Allessi
8,600 Points
Rob Allessi
Rob Allessi
8,600 Points

Hey David,

What iOS version is your iPad running? Have you tried updating the OS and giving this another shot?

3 Answers

Rob Allessi
Rob Allessi
8,600 Points
Rob Allessi
Rob Allessi
8,600 Points

Howdy David,

First I'm hearing of this. I just tested on my Android device and had no issues, but definitely having the same issue as you when I attempt to log in via my iPad (this is on iOS 9.3.5).

I'll get our engineering team to take a look. Thank you so much for bringing this to our attention!

Edit: Running an update on the iPad, will report back if updating the OS resolves the issue.

Update: After updating my iPad to the latest version of iOS I was no longer experiencing any issues with signing in.

David S
David S
462 Points
David S
David S
462 Points

What iOS version is your iPad running? Have you tried updating the OS and giving this another shot?

My iPad is on IOS 9.3.5. Our other iPad is on 11.0.3 and is able to log in without any issues. Unfortunately, my iPad is a generation too old to update past 9.3.5. Good reason to get a new iPad, but not a great reason for the cost. ;-)

Izabela D
PLUS
Izabela D
Courses Plus Student 139 Points
Izabela D
Izabela D
Courses Plus Student 139 Points

Having the same problem on Mac El Captain using Safari 9.1. Can only access homepage and all static pages including sing up and card payment. Looks like whole members area doesn't work including blog, community section et.. Installing Chrome solved my problem