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General Discussion

Brent Forwood
Brent Forwood
18,999 Points
Posted by Brent Forwood
Brent Forwood
18,999 Points

Undo Testing Out

This may sound odd, but is there a way to undo the testing out of portions of a track? I tested out of some of the basic JavaScript stuff, but still would like to go through them and be able to track my progress.

5 Answers

Steven Parker
Steven Parker
231,126 Points
Steven Parker
Steven Parker
231,126 Points

You can't "clear" previous achievements.

But if you haven't actually watched the videos, the system should still mark where you are and return you to the next video on your next session.

Kara Proulx
STAFF
Kara Proulx
Treehouse Staff
Kara Proulx
Kara Proulx
Treehouse Staff

Hi Brent,

We can help reset progress on your account so you can go through the JavaScript Basics course. Please note, this cannot be undone once reset. If that works for you, please send us an email in Support at help@teamtreehouse.com, and we can help get that taken care of for you :)

Best, Kara

Brent Forwood
Brent Forwood
18,999 Points
Brent Forwood
Brent Forwood
18,999 Points

Actually, the JavaScript Basics course would be the only one I wouldn't want to reset. While I had gone through some of the videos in some of the other JS courses, I hadn't fully completed the courses. I was just hoping to use the steps feature to go to straight to where I left off in the track, but if JavaScript Basics is the only course that can be reset and/or if the previous settings cannot be restored, it's not a big deal. Either way, thank you for the response and the link.

Xavi Guasch
Xavi Guasch
10,882 Points
Xavi Guasch
Xavi Guasch
10,882 Points

Yes, same happened to me. Had no idea that by passing the test I wouldn't have access to the courses. Please help me undo it.

Steven Parker
Steven Parker
231,126 Points
Steven Parker
Steven Parker
231,126 Points

You will still have access to the course, it just won't track your progress through it the second time.

You can get to the course again through the "Completed" tab on your Home page or from the Library page.

Xavi Guasch
Xavi Guasch
10,882 Points
Xavi Guasch
Xavi Guasch
10,882 Points

Thanks for the answer, Steven. But I think that this only applies when you've actually done the course, not when you've been "tested out". I only have access to the trailers now, not the proper courses.

2nd EDIT: Have access to the videos, but can't actually start the course, track my progress, get the points... Which is what I'd like.

Steven Parker
Steven Parker
231,126 Points
Steven Parker
Steven Parker
231,126 Points

Even if you watch no videos, if you complete all the challenges and quizzes, the course should appear in your "Completed" folder.

Kara Proulx
STAFF
Kara Proulx
Treehouse Staff
Kara Proulx
Kara Proulx
Treehouse Staff

Hey Brent and Xavi,

If you'd like help with resetting progress on your account for the 'tested out' courses, please send us an email with a link to the course or track you wish to reset to us here in Support at help@teamtreehouse.com. We can then get that taken care of for you :) We appreciate your patience!

Best, Kara