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Development Tools

Posted by Stephanie Roberts
Stephanie Roberts
16,757 Points

Uploading site through CyberDuck

Could someone help me.

I have created a site and have successfully uploaded it using CyberDuck, however I am in the process of making it responsive and when im working on it offline everything seems to be working but when I go to upload the new files that I have been working on, none of the changes take place. I also created and added a favicon to my webpage which works offline but again, when I upload it and look at it live, nothing!

Could someone tell me what I am doing wrong?

11 Answers

Dustin Matlock
Dustin Matlock
33,856 Points

Stephanie, it's fairy easy, but usually Cyberduck should already have those settings in place, unless of course they are set at the admin level for security. Below is a link on how to do that, however, I'm going to recommend putting the favicon in the img folder if this doesn't solve the issue.

http://webmaster.iu.edu/tools-and-guides/maintenance/chmod-ftp.phtml

Chris Shaw
Chris Shaw
26,676 Points
Chris Shaw
Chris Shaw
26,676 Points

Hi Stephanie,

This could be due to a couple of reasons.

  1. Your browser is caching the website, to check open either a private tab in Firefox or an Incognito window in Chrome, for IE it's called InPrivate browsing.

  2. And least likely but you're uploading the files to the wrong folder(s)

Double check those and let us know how you go.

Dustin Matlock
Dustin Matlock
33,856 Points
Dustin Matlock
Dustin Matlock
33,856 Points

Hey Stephanie, are you using relative paths, e.g., css/style.css, and could you check the file permissions for the folders and files?

Also, if you're using a service like CloudFlare, you'll want to manually clear any CSS files in the settings, and then go into development mode. Some services like Media Temple's Wordpress hosting offer caching, which you'll want to clear as well. Let us know how it came out.

Dustin Matlock
Dustin Matlock
33,856 Points
Dustin Matlock
Dustin Matlock
33,856 Points

Hey Stephanie, glad it's working for you now. By chance are you using OpenDNS? I had a similar issue one time, and even after clearing the system's DNS cache, it was still wasn't updating. If you are, switch back to your ISP's default servers, or you have to wait until it automatically clears.

As for the favicon, I have a simple solution for you, so long as you don't use any sort of caching. What you can do is copy the URL of the favicon, paste it into another tab in your browser, and the force reload the page. You should see the image update, and now you can refresh the page of your website.

If that didn't help, try another web browser, or if you have any other possible reasons, we can go from there. Favicons are stubborn sometimes, but what I mentioned above should fix the issue; it's there—only it's not showing in the tab of course. :smiley:

Dustin Matlock
Dustin Matlock
33,856 Points
Dustin Matlock
Dustin Matlock
33,856 Points

Stephanie, if changing the file permissions didn't work, maybe move the favicon into the img folder.

<link rel="shortcut icon" href="img/favicon.ico">`

Since it looks like you're using web hosting for students, maybe Zac Gordon can help.

Stephanie Roberts
Stephanie Roberts
16,757 Points
Stephanie Roberts
Stephanie Roberts
16,757 Points

I think its working now, although the favicon still wont show up

Stephanie Roberts
Stephanie Roberts
16,757 Points
Stephanie Roberts
Stephanie Roberts
16,757 Points

I tried that there and nothing has worked. It's showing offline but when I upload it and refresh, nothing ! :(

Dustin Matlock
Dustin Matlock
33,856 Points

If you can zip the entire project (or even provide the URL), and upload to Dropbox, Google Drive, etc., I can try to get this solved for you fairly fast.

Stephanie Roberts
Stephanie Roberts
16,757 Points
Stephanie Roberts
Stephanie Roberts
16,757 Points

www.stephanierobertsportfolio.co.uk

Chris Shaw
Chris Shaw
26,676 Points
Chris Shaw
Chris Shaw
26,676 Points

There is a couple of problems I've found.

  1. The file favicon.ico is returning a 403 forbidden error which means it doesn't have at least a 0644 execution level permission set, you can change this by right clicking on the file, going to info and setting the permissions.

  2. Your <link> tag should have shortcut before icon so it reads as <link rel="shortcut icon" href="favicon.ico">

Stephanie Roberts
Stephanie Roberts
16,757 Points
Stephanie Roberts
Stephanie Roberts
16,757 Points

Which permission do you set it too?

Dustin Matlock
Dustin Matlock
33,856 Points

0644 should work.

Stephanie Roberts
Stephanie Roberts
16,757 Points
Stephanie Roberts
Stephanie Roberts
16,757 Points

How do you change this on a Mac?

Stephanie Roberts
Stephanie Roberts
16,757 Points
Stephanie Roberts
Stephanie Roberts
16,757 Points

Got it working! I changed the settings inside of Cyberduck. Thanks for you help, I will know this for future reference now.