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Yucheng Huo
2,210 PointsVideo will not play
I am using safari to watch the videos and every time when I tried to open a video, it says error loading resources. It worked like 20 minutes ago. Is this a server problem? Or there is a plugin or something I need to change? I have tried these trouble shooting methods:
- Clear history and cache
- Connect to a different network It still doesn't work. UPDATED: I just downloaded Chrome and it works on Chrome. Is that a Safari issue?
2 Answers
Kara Proulx
Treehouse StaffHi Yucheng,
We did also receive your email about this here in Support. If you do continue to run into any issues, please feel free to reply to our email for additional help. Thanks for your patience!
Best, Kara
Kara Proulx
Treehouse StaffHi Yucheng,
Thanks for the update! Are you able to try using a different network or a VPN to rule out any connection issues? We're not currently seeing any issues on our end at the moment. We hope this helps!
Best, Kara
Yucheng Huo
2,210 PointsYes I did try that! But it doesn't work. It's fine for me to use chrome.
Yucheng Huo
2,210 PointsYucheng Huo
2,210 PointsIt is still not working but I converted to Chrome :)