Welcome to the Treehouse Community
Want to collaborate on code errors? Have bugs you need feedback on? Looking for an extra set of eyes on your latest project? Get support with fellow developers, designers, and programmers of all backgrounds and skill levels here with the Treehouse Community! While you're at it, check out some resources Treehouse students have shared here.
Looking to learn something new?
Treehouse offers a seven day free trial for new students. Get access to thousands of hours of content and join thousands of Treehouse students and alumni in the community today.
Start your free trial
abcxyz25
Full Stack JavaScript Techdegree Student 31 PointsWhy can I only trial 7 days while another one is 30 days?
Why can I only trial 7 days while another one is 30 days? This is evidence of that : https://imgur.com/WNQB2ui
1 Answer
Jennifer Nordell
Treehouse TeacherYou would need to contact Support at help@teamtreehouse.com directly. Although, I do not see any evidence that what you're looking at is a trial account. The image you posted suggests that it's monthly billing and was last billed on Feb 5th (just 3 days ago from the time of this post). Also, the account in question has 6,528 points. That is doable in 30 days, but it is a lot.
To be clear, I'm not Treehouse staff. I'm a student just like yourself. When you post to the forums you are (for the most part) addressing other students. This is definitely a conversation you would need to have directly with Treehouse staff.
Hope this helps!
abcxyz25
Full Stack JavaScript Techdegree Student 31 Pointsabcxyz25
Full Stack JavaScript Techdegree Student 31 Pointsbilling history is clear ? https://imgur.com/5hYwV8v
Jennifer Nordell
Treehouse TeacherJennifer Nordell
Treehouse TeacherOk. Again, we don't know what to tell you. We are students just like you. This is a conversation you need to have with Treehouse Staff. Please contact support at the email I mentioned earlier.