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lee lewis
Courses Plus Student 5,796 Pointswhy does nobody reply from the customer support
truth is i'm not even sure where you woulg get a reply... ive looked everywhere to see where the reply would be but cant find it.. i'm starting to get a bit frustrated now cause i've been trying to contact them for days and i get no response...
can anyone help???
5 Answers
Jennifer Nordell
Treehouse TeacherI really have no idea why you wouldn't be getting a response from support. Have you tried contacting them at help@teamtreehouse.com? I generally find that they respond fairly quickly. That being said, it is the beginning of a weekend and I'm not sure if that would affect the response time.
When you post to the Community, you are asking fellow students for assistance (for the most part). If it's something to do with billing or account status, we likely can't help you, unfortunately.
Did you have another sort of question I might be able to assist with?
lee lewis
Courses Plus Student 5,796 PointsI needed help with my account but thanks anyway
Kara Proulx
Treehouse StaffHi Lee!
Sorry for the delay in our reply. We found two emails received from yesterday within a couple hours that were received after hours. We just replied back to your email. Thanks for your patience!
Best, Kara
Abagiu Mihai
502 PointsI 2 waiting for response. But nothing. Sended some new emails. And waiting.
Kara Proulx
Treehouse StaffHi Abagiu! We did receive your email and have replied back :) Please note, our office hours are 7am - 6pm PST Monday through Friday, so there may be a delay in our reply depending on when your email is received. We appreciate your patience!