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You have completed UX Content Strategy!
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In this video, we’ll explore how personality and voice could be applied to simple pieces of website and app messaging - such as status and error messages - to improve UX and understanding.
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UX content that reflects who you are and
improves the experience for your users.
0:00
One way you should apply your personality
is with status and error messages.
0:00
Like when you submit a form, you'll
either see a confirmation message or
0:05
an error message asking
you to fix something.
0:09
Another is when users hit a broken link,
like on the Olive Garden website here,
0:12
and users need to figure out where to go.
0:17
Why are these short little
pieces of content important?
0:19
They provide valuable immediate
feedback for the user, and
0:23
keep the user experience intact
when interruptions occur.
0:27
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